A policy change is coming to a number of Joe’s Crab Shack restaurants across the country as the seafood chain tests a no-tipping policy that also includes paying serves more.“I’m all for it,” said the general manager and owner of Blue Dream Curry House Chris Cunningham. He said he plans on doing the same with the new year.
“In the end, tips don’t ensure great service. They don’t guarantee that you’re going to get a great meal,” he said. “It actually often times can reward bad service, because a lot of times, customers come in to a restaurant with the idea that they know how much they’re going to tip period.”
Right now, the restaurant pays its employees a living wage of $12.50 an hour, wherever they work. Those working in the back, Cunningham said, make $12.50 an hour already. Those working in the front of the house make at least $10, with the tips bumping them up to $12.50.